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Triggers are the start of a workflow. It can be an order being created or an issue shipped. From your selected trigger point there will be a whole range of checks and actions populated to choose from. Options to choose from:
  • Order cancelled: Order status updated to cancelled
  • Order created: Order created in Pimento
  • Order placed on hold: Order status updated to on hold
  • Order Shipped: Order Status updated to shipped
  • Issue approved: An issue was approved (A replacement will be dispatched)
  • Issue rejected: An issue has been rejected (No replacement will be dispatched)
  • Issue Reported: An issue was reported
  • Issue Resolved: An issue was resolved (A replacement has been dispatched)